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How ria666 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use ria666, why we collect it, and how we keep it secure.

Account data kept privateTouch 'n Go eWallet, Boost, GrabPay transaction records protectedNo data sold to third partiesYou can request your data at any timeAvailable where local law permits
ria666 How ria666 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

ria666 applies practical security measures across every part of the account flow — from the moment you log in to when a withdrawal is processed. Below are the four areas we treat with the most care.

Cookies and Session Data

We use cookies to keep your session active across pages and to remember your preferred payment method. You can manage cookie preferences in your browser settings at any time without losing your account access.

Account Security

Your password is stored in hashed form — we cannot read it. Each login triggers a verification step, and any new device access prompts an additional confirmation to your registered contact.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required under applicable law. Once that period ends, records are deleted or anonymised.

Third-Party Processors

Payment processors handling your Touch 'n Go eWallet, Boost and GrabPay transactions receive only the data needed to complete the transfer. They are contractually bound not to use your data for any other purpose.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how ria666 handles your data, want to correct information on your account, or need to understand what records we hold, our support team can help. Reach out through any of the channels below and state that your query is privacy-related so it reaches the right person quickly.

Team online

Live Chat

Open the chat icon from any page in your account. Describe your data query and our team will respond directly — no need to navigate away from your session.

Email Support

Send a privacy request to our support email address. Include your registered account name and a brief description of what you need — access, correction or deletion.

Account Help Centre

Log in, go to Account Settings and select the Help section. Privacy and data-related queries are listed there with a direct submission form for faster routing.

Common Questions About Your Privacy at ria666

These are the data and privacy questions we hear most often. If yours is not here, contact us through live chat or the Account Help Centre.

We collect your name, contact details, date of birth and identity document. This is used to verify your account and comply with applicable law in regions where ria666 is available.

We record transaction references and amounts in RM for your payment history, but we do not store your e-wallet login credentials, PIN or full account numbers at any point.

Yes. Submit a deletion request through the Account Help Centre or via email. We will action it within the timeframe required by applicable law, subject to any retention obligations we must meet.

Only with payment processors — such as those handling GrabPay or FPX transfers — and only the data needed to complete your transaction. We do not sell your data to advertisers or data brokers.

Log in, go to Account Settings and submit a data access request, or contact us directly through live chat. We will provide a summary of the records we hold on your account.

Cookies keep your session running smoothly between pages and remember your account preferences. You can adjust or clear them through your mobile browser settings without affecting your account itself.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.